Refund policy
Return & Refund Policy
The Lady Cavendish Lifetime Promise
At Lady Cavendish, we believe that every shave should be a beautiful experience. We stand behind the quality of our luxury shaving soaps with a Lifetime Satisfaction Guarantee.
If you're not completely satisfied with your Lady Cavendish purchase, we'll refund your purchase price. No questions asked.
Our Lifetime Guarantee
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Your satisfaction is guaranteed for the lifetime of your purchase.
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There is no 30-day or 60-day return deadline.
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Our guarantee applies even if you've opened or used the product.
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You do not need to provide a reason for requesting a refund.
How to Request a Refund
Simply contact us through our website's Contact Us page with your name and order number, or other information that allows us to locate your purchase.
We'll arrange your refund to the original payment method whenever possible.
Do I Need to Return the Product?
In most cases, we will not require you to return an opened or used product. If a return is necessary, we'll provide instructions and cover the return shipping cost.
Refund Processing
Once your refund is approved, we'll initiate it promptly. Your financial institution may require additional business days to post the credit.
Our Commitment
We want every Lady Cavendish customer to purchase with complete confidence.
A beautiful shave. A timeless promise. Your satisfaction guaranteed.
This guarantee does not limit any rights you may have under applicable consumer protection laws.